Our business and business environments are complicated, rapidly changing, and very challenging. Our employees, as well as our customers, come from all over the globe. Consequently, the ethical challenges we face are increasingly complex.
We share one thing in common with every organization around the world: our reputation. We are judged on how we act, and the sum of these judgments is our reputation.
Our business culture is based on trust, openness, teamwork, professionalism, and pride in what we do. We need the trust and confidence of the individuals and groups of people who depend on us and with whom we do business. Our employees, customers, business partners, suppliers, and vendors expect that we will conduct our business with integrity.
We also accept our responsibility to help deliver the economic, social, and environmental requirements of sustainable development. Being trusted to meet our societal expectations is essential for long-term profitability. We are committed to our responsibilities.
Our company’s core values have determined the company’s general business principles. These principles apply to every transaction. Together the values, principles, and policies included in this Code of Conduct describe how we are expected to behave when conducting our company’s business. Paying attention to ethics and compliance is critical to our success.
Each person who works for and represents our company is expected to act in accordance with the spirit as well as the letter of this Code of Conduct. Compliance with this Code and applicable laws and regulations is fundamental to how we do business.
By following this Code, you will ensure that your business activities and decisions support our company’s values and principles. Your actions must comply with the laws, regulations, and policies that control our business.
This Code of Conduct is a practical summary of how to conduct our company’s business responsibly and with integrity. We recognize that our business is complex and demanding. We cannot predict today all of the challenges we will face tomorrow. However, this Code:
We expect our suppliers, vendors, and contractors to behave in the ethical manner described in our Code when doing work for our company.
You should use this Code to refresh your knowledge of the basics.
If you have questions about a specific policy, you are expected to review the policy and any guidance documents and consult with a subject matter expert on that policy.
In addition, you are expected to use this Code in conjunction with the policies, procedures, and work rules adopted by our organization and implemented at your business location. This Code is not an employment contract. It will change over time. In addition, you must follow the provisions of employment manuals and contracts where those documents are more stringent.
This Code of Conduct provides information about both our company’s general business principles as well as our key compliance policies. All of our company’s employees are to follow the general business principles that govern our company. The policies summarized in the Code assist employees of our company in complying with the general business principles, laws, and ethical practices. Taken together, these documents describe:
Our company reinforces its commitment to integrity with written ethics and compliance policies concerning key risk areas. This code summarizes each of our key policies. Each policy summary includes:
In some instances, this Code deals fully with the subject covered. In other cases, the subject matter is so complex that you will need additional guidance about the particular area to be able to make informed and risk-sensitive decisions.
Our organization may adopt more specific guidance that directs how specific departments are expected to operate. However, all departments are expected to comply with this Code of Conduct. Certain departments may also adopt additional procedures and practices that guide and control operations, business processes, and other functions.
This Code will not give you an answer for every situation. Many of us have faced a difficult situation where the appropriate course of action was hard to determine, perhaps because:
By reading this Code and understanding our company’s expectations, you can handle most situations. If you know the answer to an ethics or compliance question and are comfortable with your decision, you can act with confidence. If not, you have several places where you may turn for advice and guidance:
The information in this Code of Conduct will help you work through the most difficult business issues and dilemmas. But the answers to some problems may not be obvious. When that happens, take the extra time to think through these questions.
Think of this as a quick quiz:
If you are still not sure what to do, speak up and get the advice and guidance you need. Keep asking questions until you are certain you are doing the appropriate thing.
Each of us is responsible for acting ethically in the conduct of our company’s business activities.>
Our company is responsible for implementing our ethics and compliance program, updating and distributing this Code, and making other resources available to employees. We will provide information to help all employees understand and live up to our code by offering:
All conversations, calls, and reports made in good faith will be taken seriously. Our company will investigate all reported concerns as promptly and as confidentially as possible and resolve those concerns appropriately. If, after investigation, we find that the Code has been violated, we will take appropriate action, which may include notifying the appropriate governmental agency, instituting disciplinary action, and/or implementing system-wide changes. Not only must we deal with an individual situation where our Code was not followed, but we must also take action as needed so that similar problems do not reoccur.
Managers and supervisors are expected to provide timely advice and guidance to employees on ethics and compliance concerns. The more we talk openly about ethics and compliance, the clearer everyone will be about what is expected. Managers and supervisors must take the lead by being open and honest about business conduct.
Employees shall:
If you believe that someone associated with our company (including employees, suppliers, vendors, and contractors) has violated a provision of our Code of Conduct, you are expected to bring the matter in good faith to the attention of your supervisor or manager, your human resources representative, your organization’s ethics and compliance manager, or Legal Services. You can make reports by telephone, through e-mail, in person, or by contacting our Ethics and Compliance HelpLine. You have a personal responsibility to report activity that appears to violate this Code or laws or regulations. We will investigate all reported matters promptly and as confidentially as possible. Our company will take corrective action and make necessary changes.
We expect every employee to cooperate with lawful investigations into allegations that our Code, policies, or laws have not been followed. Our company will cooperate with lawful government investigations. When we are notified of an external investigation, we will take prompt action to preserve documents that may be relevant.
Our company will not retaliate against any person who brings an ethics or compliance issue to our attention in good faith. Individuals who raise concerns or who help to resolve reported matters are protected against retaliation. However, anyone who uses the ethics and compliance program to spread falsehoods or threaten others or with the intent to damage another person’s reputation will be subject to disciplinary action.
Violations of this Code, laws, or regulations can have severe consequences for you and for our company. Some violations may be criminal in nature and punishable by fine or imprisonment of individuals. Violations can jeopardize our relationships with our customers and suppliers and could result in our loss of the privilege to do business. Employees who violate this Code, laws, or regulations are subject to disciplinary action up to and including termination of employment.
Discouraging other employees from getting the help they need is prohibited and could result in disciplinary action.
Our Company’s General Business Principles apply to every individual affiliated with our company. These are our unifying principles.
The objectives of our company are to engage efficiently, responsibly, and profitably as a leading manufacturer, custom processor, and distributor of fine and functional ingredients for food and beverage, cosmetic and personal care, and nutritional and pharmaceutical applications. Our company seeks a high standard of performance and aims to maintain a long-term position in our respective competitive environments.
Our company recognizes four areas of responsibility:
To customers:
To win and maintain customers by developing and providing products and services that offer value in terms of price, quality, safety, and environmental impact, which are supported by the requisite technological, environmental, and commercial expertise.
To employees
To respect the human rights of their employees, to provide their employees with good and safe conditions of work and good and competitive terms and conditions of service, to promote the development and best use of human talent and equal opportunity employment, and to encourage the involvement of employees in the planning and direction of their work and in the application of these principles within their company. It is recognized that commercial success depends on the full commitment of all employees.
To those with whom they do business
To seek mutually beneficial relationships with contractors, suppliers, and in joint ventures and to promote the application of these principles in so doing. The ability to promote these principles effectively will be an important factor in the decision to enter into or remain in such relationships.
To society
To conduct business as responsible corporate members of society, to observe the laws of the countries in which they operate, to express support for fundamental human rights in line with the legitimate role of business, and to give proper regard to health, safety, and the environment consistent with their commitment to contribute to sustainable development.
Profitability is essential to discharging these responsibilities and staying in business. It is a measure both of efficiency and of the value that customers place on our company’s products and services. It is essential to the allocation of necessary corporate resources and to support the continuing investment required to develop and produce future supplies to meet consumer needs. Without profits and a strong financial foundation, it will not be possible to fulfill the responsibilities outlines above.
Our company works in a wide environment of changing social, political, and economic environments, but in general they believe that the interests of the community can be served most efficiently by a market economy.
Our company insists on honesty, integrity, and fairness in all aspects of their business and expects the same in their relationships with all those with whom they do business. The direct or indirect offer, payment, soliciting, and acceptance of bribes in any form are unacceptable practices. Employees must avoid conflicts of interest between their private financial activities and their part in the conduct of company business. All business transactions on behalf of our company must be reflected accurately and fairly in the accounts of the company in accordance with established procedures and be subject to audit.
Of companies
Our company acts in a socially responsible manner within the laws of the countries in which they operate in pursuit of their legitimate commercial objectives. Our company does not make payments to political parties, organizations, or their representatives or take any part in party politics. However, when dealing with governments, our company has the right and the responsibility to make their position known on matters affecting the community, where they have a contribution to make
Of employees
Where individuals wish to engage in activities in the community, including standing for election to public office, they will be given the opportunity to do so where this is appropriate in the light of local circumstances.
Consistent with their commitment to contribute to sustainable development, our company has a systematic approach to health, safety, and environmental management in order to achieve continuous performance improvement.
To this end, our company manages these matters as any other critical business activity, sets targets for improvement, and measures, appraises, and reports performance.
The most important contribution that our company can make to the social and material progress of the areas in which we operate is in performing our basic activities as effectively as possible. In addition, our company takes a constructive interest in societal matters that may not be directly related to the business. Opportunities for involvement will vary depending on the size of the company concerned, the nature of the local society, and the scope for useful private initiatives.
Our company supports free enterprise. We seek to compete fairly and ethically and within the framework of applicable competition laws; we will not prevent others from competing freely with us.
Our company recognizes that in view of the importance of the activities in which we are engaged and our impact on economies and individuals, open communication is essential. To this end, our company has comprehensive corporate information programs and provides full relevant information about our activities to legitimately interested parties, subject to any overriding considerations of business confidentiality and cost.
We will comply with both the letter and the spirit of all applicable laws, regulations, and policies. Everyone associated with our company must ensure compliance—it is critical to the way we do business.
Policy Overview:
We believe that open competition in a free marketplace will lead to appropriate prices and promote an efficient and productive economy. Antitrust laws prohibit agreements that unreasonably restrain trade and anticompetitive behavior that result in monopolies. These laws apply to conduct that has economic effects regardless of where it occurs.
Key Requirements:
Failure to comply with antitrust laws can be extremely damaging to our company and our employees. You must bring business dealings that raise questions or concerns about antitrust to the attention of Legal Services.
Generally, the antitrust laws prohibit the following conduct
Policy Overview:
To comply fully with laws and regulations relating to boycotts, we may never refuse to do business with any company or person not expressly sanctioned by the government. Our policy applies to all commercial transactions—whether our company is buying or selling goods or services.
Key Requirements:
Laws prohibit anyone connected with our company from participating in boycotts. We are required to report to the government both legal and illegal boycott requests as well as requests for information (see below) as a condition to the sale of goods or services.
We must not provide information of any kind that will violate antiboycott laws and regulations. If you receive an oral or written request, you must report the situation immediately to Legal Services. Do NOT take any action on such request until you have received legal advice.
Do’s and Don’ts:
Policy Overview:
We must adhere to our company’s policy regarding outside employment and interests, financial or other participation in business, ownership of material, contractor and supplier relations, and gifts and entertainment. Our conduct in each of these areas is important since it reflects on corporate credibility, ethics, and reputation.
You may accept prizes of nominal value. If the prize is of more than nominal value and you are (or might be) in a position to influence or make decisions about doing business with the company that is the source of the prize, you must consult with your supervisor or manager before accepting the prize.
Never accept any gift or entertainment that violates any law or any of our company’s policies including but not limited to policies against discrimination or harassment.
Conflicts of interest issues are particularly fact specific; thus, it is difficult to define and illustrate every possible situation wherein a conflict of interest may exist. Accordingly, even if not specifically covered herein, your situation may result in a conflict of interest and it is your responsibility to disclose the facts of the situation.
We are committed to lawful human resources policies and practices in all aspects of employment, including recruiting, selection, hiring, evaluation, promotion, training, discipline, development, compensation, and termination. We will not tolerate unlawful discrimination of any kind. We provide equal opportunity to all employees consistent with employment requirements and qualifications.
A diverse workforce is our future. Our company actively supports the attraction, development, retention, and promotion of diverse talent. As a business imperative, diversity provides our company the opportunity to increase our effectiveness in an everchanging world.
We will follow the applicable labor and employment laws wherever we have operations. This includes observing laws covering freedom of association, affirmative action, privacy, the right to engage in concerted activity and collective bargaining, child labor, and the elimination of unlawful employment discrimination.
Our employment-related decisions are made regardless of a person’s race, color, sex, national origin, age, marital status, religion, disability, sexual orientation, veteran status, or other protected status. All company facilities are provided to employees on a lawful and nondiscriminatory basis.
We will have a systematic approach to diversity management and will develop annual diversity plans that will help us achieve a diverse workforce. We will establish annual diversity plans, goals and targets for improvement, and measures and appraise and report business performance.
Minorities and women play a vital role in the communities where they operate. Our company seeks out qualified minorities and women capable of supplying the materials, equipment, and services we need.
Our company considers behavior that is offensive and unwelcomed or unreasonably disrupts another person in his or her work as harassment. We will not tolerate harassment of any type, including that which may be unlawful (i.e., based on race, color, sex, national origin, age, marital status, religion, disability, sexual orientation, veterans status, or other protected status).
Harassment can occur under many different conditions. The most common form of harassment is sexual harassment. In general, sexual harassment occurs when:
Harassment can take forms other than sexual harassment. Generally, harassment can include using language and/or exhibiting behavior that is or can be reasonably perceived as threatening and/or offensive and/or insulting. Examples include the use of derogatory, crude, and/or insulting remarks or jokes directed at an individual(s) and/or at one of the protected statuses discussed above; calling individual(s) derogatory, crude or insulting names; and/or exhibiting conduct that can reasonably be viewed as obscene, insulting, threatening, and/or unwelcomed.
Harassment – no matter what the basis—is inappropriate and unacceptable. Submission to such harassment (including, for example, a request for sexual favors) is never a term or condition of employment for any person associated with our company. You don’t have to keep silent if you believe you are being harassed or if you observe harassing behavior. Our goal is to immediately resolve any situation where individuals report that harassment may have occurred. You have the right to be free from improper or offensive conduct at work.
We are committed to achieving excellence in our health, safety, and environmental performance like any other critical business activity. Our overriding goals are to do no harm to people, to protect our natural environment, and to comply with all health, safety, and environmental laws and regulations.
We provide a safe and healthy working environment for everyone associated with our company. We are committed to the belief that all accidents and occupational illnesses and injuries are preventable. Serious or fatal injuries resulting from our activities are unacceptable.
We aim to play an industry-leading role in promoting best practices. Our company has adopted a systematic approach to health, safety, and environmental management that establishes an assurance process for legal compliance and continuous improvement in performance. Our contractors and joint venture partners are expected to be as committed to health, safety, and environmental protection as we are. Together, we set targets for improvement and measures and we appraise and report performance. We foster awareness and responsibility among our suppliers and customers.
Health, safety, and environmental performance are key factors in evaluating and rewarding our employees and in selecting contractors.
We provide ongoing training to ensure that our commitments to excellence in health, safety, and environmental practices are shared by all of our company’s employees.
You shall never make improper or illegal payments of any kind to any person. Improper payments violate our company’s values, principles, and this Code. The direct or indirect offer, payment, solicitation, or acceptance of bribes in any form are unacceptable practices.
Employees must never accept or give a bribe or kickback for any reason. A kickback is the giving or accepting of money, gifts, or anything of value that is either directly or indirectly provided in return for favorable treatment. Employees must never give or receive any kind of hidden payment for the purpose of influencing the recipient’s judgment about our products and services.
You must never offer anything of value to obtain any improper advantage when selling our goods and services, conducting financial transactions, or representing Global Foods Corp’s interests before a representative of any government. Bribery of public officials is strictly prohibited.
Our company’s technology services (including e-mail, Internet access, World Wide Web, computers, and servers) and communication systems (including voicemail, e-mail, online chat, telephones, facsimile machines, and teleconferencing services) are valuable company property and intended for business use. Our company has the right to review information contained in these services and systems in the ordinary course of business.
Our information technology services and communication systems should be used to exchange information that is business related. If you wish to keep information private, it should not be created or stored on the company’s systems.
On occasion and within reasonable limits, you may use these services and systems for necessary personal reasons within the bounds of prudence and good judgment. Your personal use should not harm productivity, embarrass our company, or interfere with your regular work duties. Under no circumstances may you use any of our resources to send or receive illegal, harassing, offensive, obscene, hateful or otherwise inappropriate materials of any kind.
We must protect our services and systems from unauthorized access by outsiders. Most of the software for services and systems is licensed for our business use only. Software may not be copied for other kinds of business or home use or shared with others unless an appropriate license is executed.
Our company does not make payments (either directly or indirectly) to political parties, political organizations, or their representatives. Our company does not take any part in party politics. Our company is proud of its participation in public debate about issues that impact its legitimate business goals. Our company has the right to make its position known on matters that impact its people, activities, communities, and society at large.
Laws prohibit corporate contributions to political candidates or officeholders. We comply with all laws regulating our company’s participation in political affairs, including contributions to political parties, political committees, or individual candidates. In addition, company funds and resources will not be used to contribute to political campaigns,or for gifts or payments to any political party, political candidate, or any of their affiliated organizations or to fund trade associations’ or other entities’ political activity (“soft money”).
We encourage our employees to be informed voters and to get involved in the political process. Your participation, including contributions of time or money, are entirely voluntary. While you are doing so, be sure to convey that you are speaking for yourself and not on behalf of our company. You will not be reimbursed by our company for any personal political contributions.
Our company’s assets—both physical and intellectual—are highly valuable and are intended for use only to advance our company’s business purposes and goals. These assets must be secured and protected in order to preserve their value.
Each of us is entrusted with our company’s assets in order to do our jobs. Each employee is personally responsible for safeguarding our company’s assets, including equipment, buildings, tools, funds, accounts, supplies, computer programs, information, technology, documents, know-how, data, trademarks, copyrights, and any other resources or property of our company and for using these assets and resources appropriately.
We protect against the waste, loss, damage, misuse, theft, misappropriation, or infringement of our company’s assets, and we shall use our company’s assets in responsible ways.
We respect the physical and intellectual assets of others. Consequently, we do not knowingly damage or misappropriate the physical assets of others; infringe valid patents, trademarks, or copyrights of others; misappropriate confidential information in violation of the rights of others; or use or disclose confidential information of others without proper authority. We expect others to show the same respect for our company’s physical and intellectual assets.
All entries in our company’s books, records, and accounts and all documents created must be accurate, complete, and fairly reflect our business transactions. All financial transactions must conform to generally accepted accounting practices.
We create documents and records in the normal course of business to document our compliance with laws, regulations, and policies. We also keep records that preserve key historical information about our business.
We keep documents and records in forms that enable efficient retrieval. All company records will be kept for the shortest time needed to comply with applicable laws, regulations, policies, and our company’s records and documents retention program. We keep documents and records that describe our business activities for enough time to ensure that we have fulfilled our obligations and promises.
Documents and records are any medium, regardless of physical format, that memorialized information created or used by the company. This includes paper documents, audio or video tapes, magnetic or optical media, microfilm or microfiche, voicemail, and computer-based information such as electronic mail, computer files on disk, servers, tape, and any other medium that contains information about a company organization or its business activities. Employees are prohibited from tampering with, removing, or destroying these documents prior to the dates specified in our retention program.
Each department must create its own records-and-documents retention program in alignment with our company’s program. You may destroy records only by following an official retention schedule that sets out the maximum period of time a specific record shall be kept.
By carefully following records-and-documents retention schedules, we avoid judicial determinations that our company destroyed records deliberately to avoid legal liability.
Each employee must safeguard records entrusted to him or her. We maintain records with the appropriate level of privacy.
All records and documents must be accurately maintained, including our financial books and accounts, which must accurately reflect all transactions.
Our policy is a workplace free from substance abuse, including illegal or illicit use of drugs and abuse of alcohol. You are expected to be fit for duty and capable of performing your assigned responsibilities in a safe manner. You may not use, posses, manufacture, distribute, dispense, transport, promote, or sell illegal drugs, drug paraphernalia, or otherwise legal but illicitly used substances while on our company’s business or premises. You are prohibited from being at work or on our company’s business while impaired by alcohol or with illegal or illicit substances present in your system. This prohibition includes prescribed or over-the-counter drugs not being used as intended and authorized.
We reserve the right to test employees to ensure compliance with our Substance Abuse Policy, including employees who appear to be unfit for work due to suspected alcohol abuse or illegal drug use. Some employees and their supervisors will be subject to random testing if their jobs are designated as safety or environmentally sensitive or they hold designated management positions.
We reserve the right to conduct reasonable searches of individuals, their personal vehicles, effects, and any other areas under the individual’s control while on our company’s premises or engaged in our company’s business. You will not be detained or searched without your consent. However, your cooperation in a search is a condition of employment, and you may be terminated if you refuse to cooperate in a search.
The prohibition against on-the-job impairment due to alcohol or the presence of illegal substances in the systems of employees includes prescribed or over-the-counter drugs that are not used as intended or authorized.
If you test positive for substance abuse, we may elect to send you to rehabilitation. Following rehabilitation, employees are normally returned to work in their former jobs. However, for health, safety, and environmental reasons, you will be required to participate in follow-up rehabilitation monitoring and testing for four years following your return to work.